Store Policies

Tree to Tree Trail Gear offers the following Returns Policy:

Every item you purchase Tree to Tree Trail Gear is 100% satisfaction guaranteed. Whether you made your purchase online, by mail,or at an event, you may return or exchange it by mail or at our administrative offices. Returns information and instructions are listed below.

To make a return or exchange by mail:

1. Please include a copy of your receipt, or invoice, or if you no longer have one of these, a letter with the following information:
   • Name
   • Customer number
   • Address
   • Phone number
   • E-mail address
   • When, where and by whom the purchase was made
   • Reason for the return
   • Purchase price of the item(s)
2. Please specify whether you would like an exchange, a repair, or a refund.
3. Insure the package for your protection and return to:

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